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Staidwell

Staidwell · Email & SMS

Email & SMS marketing for 7–9 figure ecommerce brands.

We find where revenue slips away, and bring customers back with emails and texts that sound like YOU.

Free. A 10-minute call, and we handle the rest.

Your ads buy customers. We keep them.

Every order after the first comes from what you send next: the welcome, the launch, the reminder, the text on the right day. Here's what that looks like.

See the work

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Popgrove, beverage email: Buy 3, get 2 free. Seriously.
lumae, skincare email: four new shades of glaze
Maison Ostrelle, luxury email: Forty hours. One bag.
Sproutvale Nutrition, health & nutrition email: What's actually in your greens?
Nightair, wellness email: Up to 30% off every Nightair essential
Porecraft, skincare email: Your pores called. We answered.
Carver, nutrition email: Back in stock.
Gildmark Jewelry, jewelry email: 3 rings. Endless ways to wear them
Softmere Skincare, skincare email: Your skin, 4 weeks from now
Peachy Club, skincare email: Our holiday gift sets are here
Rootwise, supplement email: Your liver does 500+ jobs a day
Odelle, beauty email: The shade that feels like you
Colvera, supplement email: The science of feeling steady
Brightbit, oral care email: Your teeth eat what you eat
Repstack, fitness email: Game day starts on Monday
Dozy, sleep email: Your best sleep starts at 7 PM
Kilnhaven Home, home email: The Studio Sale: 25% off for 72 hours
Hexbloom, beauty email: Your hair routine, but make it magic
Marrowline, nutrition email: Your gut will thank you for this
sundaze, beverage email: “I didn’t miss the alcohol at all”
Weftwell Apparel, apparel email: The Everyday Edit is here

Sample campaigns for fictional brands, designed and written by Staidwell.

The leak

Ads buy the first order. Not the next.

You pay for every customer your ads bring in. Don't let revenue slip away after. We find where revenue slips across the customer journey, then build the emails and texts to capture it.

Paid · You pay every time

1order, bought with ad spend

Want the next one? Pay again.

  • Meta and Google ads · paid
  • Influencers · paid
  • Paid social · paid
  • SEO and affiliates · paid
  • Marketplaces · paid

Owned · Built once

2→ ∞repeat orders from the same customer

No new ad spend. It compounds.

  • Lifecycle flows · owned
  • Email and SMS · owned
  • Segmentation · owned
  • Post-purchase · owned
  • Loyalty · owned

Illustrative, not a forecast: one customer, one paid order, and what owned channels can do with the rest.

The audit

Sit back. We'll find the leak.

Send us where to reach you. We'll go through your emails, texts and flows the way a returning customer does, find where revenue is slipping away, and show you what we'd build around it. Free, and useful whether or not we work together.

What the audit covers

  • 01Flow coverage and gaps
  • 02List health and deliverability
  • 03Post-purchase and second-order journey
  • 04Your highest-value fixes, in order

How we build

Five stones. Each steadies the next.

Steady. Well built.

Every stone chosen to steady the next. That's how we build your email and SMS: structure first, so it's still standing long after launch.

The Staidwell mark is five stacked stones: strategy, data, flows, brand and campaigns. Take one away and the pile falls over. Steady. Well built.

Where is your retention leaking?

Get your free audit

The audit starts with a call. Hop on with us for 10 minutes. That's all it takes. We'll handle the rest. Tell us where to reach you.

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